Returns & Exchanges
At SIR., we want you to love your purchase, which is why we offer a 14-day return window for all full-priced items in their original, unworn condition. Please ensure all tags remain attached and the garment is free from any signs of wear or makeup marks.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals are intact to qualify for a refund.
Ship the Item
Affix the provided prepaid shipping label to your parcel and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing